Our Cookie Policy
Britton & Associates Legal Services fully aligns our focus of accuracy, reliability and client satisfaction with ensuring that the handling of your data and online interaction with us reflects this same level of concern. As a trusted provider of court reporting and legal videography services since 1971, we know just how important privacy and transparency are to our clients – attorneys, law firms and court systems across the country. Our information-based Cookie Policy is intended to be an informative review of how and why cookies are in use on our website and how that affects your web experience with us. We believe that being transparent and clear about our initiatives provides our clients with peace of mind so that when you are scheduling services, accessing a resource or navigating the site you can feel confident and secure as you interact with Britton & Associates.
Definition of Cookies
Cookies are small text files that are stored on your computer by websites you visit. Cookies have many uses, such as remembering preferences, authenticating logins, and delivering specific analytical data to website owners about how people use their site. Cookies can be temporary (or session cookies), which means the cookies are deleted when you close your browser; or stored (persistent cookies), meaning the cookie remains on your computer for a predetermined period or until you delete it. At Britton & Associates Legal Services, Inc. we utilize cookies to help us better serve you by assisting with navigation tasks in our site and ensuring that our site performs effectively in our efforts to connect with those who may be in need of our services.
How Britton & Associates Legal Services Use Cookies
Cookies are essential in providing the seamless, professional experience our clients expect from us. We use cookies for a few main reasons:
- Website performance – Whether it’s securely logging you in, making calendar appointments, or delivering e-mail transcripts securely, core features depend on certain cookies to function. Without these cookies, our website just doesn’t work properly for the attorneys and legal teams who rely on our resources every day.
- Personalization – Some cookies simply remember your preferences (such as language or location), previously selected services, and make it possible for you to efficiently access resources and schedule support for the services you require.
- Analytics and performance – We use analytical cookies to learn how visitors use this website, so we can make it better, direct traffic where it is needed, and provide the content and services which are most useful to visitors. All of this helps keep Britton & Associates Legal Services at the top of the litigation support chain.
- Security – Security-related cookies make sure your information and our website stay safe by detecting unusual activity and ensuring that certain resources can only be accessed by the right people.
Categories of Cookies We Use
At Britton & Associates Legal Services, we classify cookies according to the following categories:
- Strictly necessary cookies are required for basic site functionality. The site cannot be used properly without them. In this category of cookies are, for example, those that allow you to access safe areas on the website and schedule appointments online.
- Performance cookies collect information about how visitors use the website. For example, we may use cookies to tell us which web pages visitors are visiting most often or whether they receive error messages from certain pages. This data is aggregated and anonymous-we use it only to improve our services.
- Functionality cookies allow the website to remember information such as your preferred location and services in order to personalize your visit.
- Targeting and advertising cookies. Please note that Britton & Associates Legal Services does not serve third party adverts. We do use cookies so that we can measure the effectiveness of our information campaigns and ensure that we are targeting legal professionals who are actually in need of our services.
How Cookies Improve Your Experience
We utilize cookies to enhance the functionality for lawyers. By remembering user preferences and optimizing processes, cookies facilitate the scheduling of depositions, submission for realtime deposition transcriptions, and requests for legal videography services. For returning clients, cookies enable quick access to previously utilized materials, resulting in expedited turnarounds. Cookies also help maintain the security of client accounts by ensuring confidentiality and placing the management of scheduled materials in the hands of clients. Additionally, cookies allow us to monitor website traffic, maintain industry-standard records of visitor engagement, and support service improvements, which contribute to relevant advertising, streamlined processes, and better support for attorneys and law firms nationwide.
Managing and Controlling Cookies
Britton & Associates Legal Services respects your ability to control your personal information. Most major web browsers enable you to manage your cookie settings including blocking or deleting cookies altogether. You can normally get information on how to change your cookie settings via the help section of your browser, but be aware that if you completely block some cookies from our site, certain features including online scheduling and secure client log-in may not work properly. We generally recommend that you allow required cookies for proper function but give you control over non-required cookies. If you have any questions regarding how cookies are managed on this site our support team can assist.
Third-Party Cookies & Embedded Content
Our website may work with third-party vendors to provide you with a unified litigation support experience. For instance, we use trusted third-party payment processors to handle billing or trusted third-party analytics providers to analyze your use of the site. Such third parties may also place cookies on your device when you visit our site. Britton & Associates Legal Services only works with trusted vendors who meet industry standards for safeguarding data and respecting privacy rights. We routinely audit our third party integrations to ensure continued transparency and compliance. Additional information regarding third party cookies is available upon request.
Examples of Cookies on Britton & Associates Legal Services
- When you schedule a deposition or legal videography service, cookies allow for the retention of information from one step in the process to another, so you’re not required to input the same information multiple times in order to complete the process securely and successfully.
- For returning clients, a cookie can remember your preferred method of communication so that scheduling and customer service requests are expedited.
- Analytics empower us to pinpoint site usage patterns, which helps us ensure that our support resources are available when and where attorneys and law firms need them most.
- If a legal team from out-of-town views our Minneapolis location, cookies may enable us to retain your preference for certain content about our Minneapolis location.
These are some examples of how we consistently focus to deliver a customized, dependable, and convenient online experience specifically for the legal community.
Data Privacy and Security
Respect for our clients’ privacy and security is fundamental to Britton & Associates Legal Services. All information obtained through cookies is gathered, maintained and used in strict compliance with our Privacy Policy and all applicable law. We never use cookies to receive or gather confidential personal or case information unless it is done with your express permission. Information received through cookies is solely for completion of the tasks outlined in this policy, which are to improve functionality, to enhance the experience of users on our Site and for purposes of maintaining security. Our staff routinely review practices of data collection for the protection of client confidentiality and adherence to the standard of trust we have kept since 1971.
Your Rights Regarding Cookies and Personal Data
As a visitor to Britton & Associates Legal Services’ website, you have the right to:
- Be told what cookies are used and why
- Get or ask for a copy of the information that cookies capture
- Withdraw consent for non-essential cookies at any time
- Request rectification or deletion of cookie-related data
- Lodge complaint with the relevant data protection authority where your rights have been infringed
If you wish to exercise any of these rights above, please do so by contacting our team in the manner set out below. We will endeavour to respond to all queries promptly and openly.
Cookie Policy Changes
Britton & Associates Legal Services is committed to periodically reviewing and updating this Cookie Policy in response to technological advancements, legal changes, and our evolving business practices. Modifications will be reflected on this page with the latest revision date prominently displayed. We recommend that clients and users of this website routinely revisit this policy to ensure you are informed about our use of cookies and our commitment to protecting your privacy information. Any material changes that impact your privacy will be communicated directly to our active registered clientele, as far as may be practicable, to help you stay current with how we exercise obligations as a user of data and user information.
Requests Regarding Cookies & Privacy
If you have questions regarding our Cookie Policy, data privacy policy, or need help in taking control of your preferences, please reach out to us at Britton & Associates Legal Services. The Britton & Associates team is here to provide service and information that helps the legal profession.
Send Your Questions or Call
Address: 800 Washington Ave SE Ste 60 Minneapolis MN 55455
Phone: (612) 931-3415 | E-mail: [email protected] | weblink: https://brittonandassociates.com/
Legal professionals can make telephone and e-mail inquiries, and also get a customized service consultation online. We honor your privacy rights and are committed to giving you the secure, reliable service you expect from a litigation support industry leader. For additional contact options, please visit our Contact Us page.
Common Cookies Questions
To better inform our clients, we have gathered answers to common questions about cookies on our website:
- Q: Will using the browser settings to turn off cookies prevent me from scheduling services?
A: Disabling cookies that are critical to site function will affect integral site features including online scheduling and client secure login. We recommend allowing these cookies to use the site effectively. - Q: Will Britton & Associates Legal Services provide cookie information to any third party or utilize cookies?
A: We never sell or share your cookie information for marketing purposes. All third-party cookies have to do with integrated services of critical value to legal support and site features. - Q: Can I change my cookie preferences after I first accept them?
A: Yes. Preferences can be updated at any time via browser settings or by contacting our support for assistance. - Q: For how long are cookies stored on my computer?
A: The time period depends on the type of cookie. Session cookies are deleted as soon as you close your browser window. Persistent cookies remain for a predefined period or until they are wiped by the user.
If you have additional questions, please address them directly with our office. We are happy to furnish facts and information up to Client service standards. You may also find more information in our FAQ.
Commitment to Transparency and Quality
Britton & Associates Legal Services has built a reputation in the United States since 1971 as the provider that sets the standard in litigation support. The way Britton & Associates Legal Services approaches cookies and online privacy is not surprising – we do business the same way we approach our professional services – with integrity, openness and a client-centric approach. Whether providing deposition scheduling, real-time transcription services or legal videography expertise, Britton & Associates Legal Services seeks to make the process as secure and streamlined as possible. Thank you for continuing to allow Britton & Associates Legal Services the opportunity to meet your legal support needs. We look forward to meeting your needs online as well as off by doing it right with complete commitment to our customer.